Other Services
What’s the difference between a Therapy Dog and an Assistance Dog?
No – this isn’t the starting line of a joke – it’s a question we are regularly asked!
Therapy dogs are essentially, pet dogs with a gentle, friendly manner who are trained to a high level of obedience. They visit care homes, hospitals, schools etc to spread some cheer, bringing with them numerous physical and mental health benefits. They do not have special public access rights and can only visit organisations when booked/invited to.
Assistance dogs are specifically trained to mitigate the symptoms of a medical condition for one person. They may be a Guide Dog for someone who is visual impaired, a Hearing Dog for those with a hearing impairment, or they may be a Medical Alert Dog for those with diabetes, seizures, or a mental health condition. Assistance dogs carrying out a variety of practical tasks and/or interventions for their human as well as supporting them with their independence.
Assistance dogs may be owner-trained or trained through an organisation such as a charity. There is no legal requirement for an Assistance Dog to wear a vest, carry ID, or be listed on any register within the UK. Denying access to services to a person with a disability who has an Assistance Dog is classed as discrimination.
So, how can businesses and organisations identify an Assistance Dog (as opposed to a pet dog), and create an accessible environment for those who need one?
Canine and Able offers training sessions for workplaces, organisations, and service providers. In our 45-60minute sessions we cover the following:
- The legal rights of Assistance Dog users as per the Equality Act (2010)
- Different types of Assistance dogs and how they help their humans
- Assistance dogs in the workplace
- Difficult conversations – example scenarios that may arise – effective communication
- Creating an accessible and welcoming environment for Assistance dogs and their owners
Our courses are applicable to shops, retail stores, restaurants, cafes, pubs, hotels, B&B’s, public transport, healthcare facilities, and workplaces.
If you would like to book a course for your workplace/staff, please CONTACT US
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Therapy dogs
Sessions for nurseries, schools, hospitals, care homes, workplaces, community groups.
General Dog Training
Our affordable social-enterprise activity to help fund our therapy sessions. Puppy confidence, obedience, heelwork, recall, socialisation, and more.
Transport Training
Confidence and behavioural training for Assistance dogs (and their humans) in all manner of transport (planes, trains, buses, trams, ferries, taxi).
Public Access
Confidence and behavioural training for Assistance dogs (and their humans) in public places to the required standard set by the Assistance Dog Assessment Associations (ADAA).
Other Services
Educational talks regarding the roles of Therapy dogs and Assistance dogs and the Laws surrounding access rights.






